Is social listening too intrusive? Interestingly, consumers are ambivalent about it — some don't know about it, some like it sometimes, and others find it intrusive.
Listen in to get the insights from the NetBase | J.D. Power survey of 1,000 consumers on social listening -- we'll also include the eBook that contains further information and details.
You will learn:
February 20, 2013 ARCHIVE
DURATION: 1 HOUR
Director Social Media + Text Analytics
J.D. Power and Associates
Jackie is focused on finding ways to highlight and integrate the value of social media and text analytics.