Top brands have seen the C2B, social intelligence light and are assimilating information on customers and markets from the outside in. The result? Business at the Speed of Social™ – more innovation, efficiency and responsiveness.
A Five Step Plan for Running Customer-to-Business (C2B), is a blueprint for how to improve operations enterprise-wide with social intelligence information and insights.
Download this must-read paper and learn how to:
This white paper includes interviews with brand leaders like Coca-Cola, Kraft, Taco Bell, Hewlett-Packard and others.
"The velocity, volume, validity, and value of the social voice makes it almost unthinkable not to progress down the C2B path."
ESTEBAN KOLSKY PRINCIPAL AND FOUNDER, THINKJAR